Refund policy
Little 6’s Policy
At Little 6 Industries, we stand behind the quality of our work and the satisfaction of our customers. Because many of our products are custom-made to order, we have specific guidelines for returns and refunds.
Custom Orders
Due to the personalized nature of custom products (such as apparel, DTF transfers, stickers, banners, and laser-engraved goods), all sales are final once production has started.
However, if your order arrives with a defect, damage, or an error on our part, we will make it right.
Eligible issues include:
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Incorrect design or item delivered
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Defective or misprinted products
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Shipping damage reported within 3 business days of delivery
Please email us at support@little6llc.com within 7 days of receiving your order with:
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Your order number
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A clear photo of the item and issue
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A brief description
We’ll review your claim and provide a solution, which may include a reprint, replacement, or refund.
Non-Custom Products
For any stock items or non-custom promotional products, returns may be accepted within 14 days of delivery. Items must be unused, in original packaging, and returned at the buyer’s expense unless defective.
Cancellations
Orders may be canceled within 12 hours of placement if production hasn’t started. After this window, the order will be in progress and cannot be canceled.
Shipping Delays
We are not responsible for delays caused by carriers, weather, or incorrect shipping information provided during checkout. Please double-check your address before confirming your order.